What functions does a Managed Service Provider (MSP) perform?

Overwhelmingly, the term MSP applies to outsourced IT services. Particularly, the following areas of business activity are regularly performed by MSPs:

Managing IT infrastructure

Adding cybersecurity hardening to IT systems

Offering technical support to staff

Managing user access accounts on clients’ systems

Offering fully managed hardware outsourcing

MSPs can offer remote storage or servers and provide Software-as-a-Service. Some managed service providers just supply hard-to-find IT expertise to prevent problems on a client’s system or assist users with usage difficulties.